When will my pins be shipped?
Your pins will be shipped by the end of November, with an expected delivery date for most backers of before the end of the year.
Last updated: October 01, 2024 14:57
Are there any stretch goals?
There are some possible Shiny options that will unlock depending on the amount of support we get throughout the campaign, so tell your friends!!!
Last updated: October 01, 2024 14:57
Why stained glass?
Building on the Class-y Critters campaign that we launched earlier this year, and have successfully funded and delivered, we wanted to keep with the same theme, so all the pins will fit together nicely!
Last updated: October 01, 2024 14:58
Why does shipping cost this much?
The shipping rates included doesn’t just involve paying for postage, but also all of the materials and labor that goes into packing and sending orders. We handle everything in-house which, while increasing costs, ensures that each order is handled with the care and attention it deserves.
Last updated: November 02, 2024 19:47
Current Estimated Shipping Date: December 2024
Last Updated At: 11/02/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.